Terms of Service

Terms of Service — Tacho

Version 1.0 — effective from 20. 4. 2026

These Terms of Service ("Terms") govern the relationship between you ("User") and the operator of the Tacho application:

Juraj Ďurček
Nádražná 2808/23A
900 28, Ivanka pri Dunaji, Slovak Republic
Email: podpora@tachoapp.eu

By using the Tacho app or tachoapp.eu website, you agree to these Terms.

1. Description of service

Tacho is a mobile application for automatic vehicle mileage tracking (Kniha jázd / vehicle logbook).

Free plan includes: automatic GPS trip tracking, trip classification, 1 vehicle, PDF export, cloud storage (EU servers), geofencing.

PRO plan adds: unlimited vehicles, travel orders (cestovné príkazy), trip cost and tax deduction calculations, analytics, accountant notifications, AI trip purpose suggestions, priority support.

2. Account registration

You must be at least 18 years old to use Tacho. You are responsible for providing accurate information and maintaining the security of your account credentials.

3. Subscription and payments

Pricing:

Free trial: New users receive a 30-day PRO trial at no charge, with no payment details required. After the trial, the account reverts to the Free plan unless PRO is purchased.

Billing: All payments are processed exclusively through Apple App Store or Google Play Store. We never have access to your payment card details.

Renewal: PRO subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date in your App Store / Google Play settings.

Cancellation: You may cancel anytime in App Store / Google Play settings. PRO remains active until the end of the current paid period. No partial refunds are issued for unused time.

Refunds: Refund eligibility is governed by Apple App Store or Google Play policies. Contact the respective platform directly for refund requests.

Price changes: We will notify you by email at least 30 days before any price change takes effect.

4. Acceptable use

You may not: use Tacho for illegal purposes, attempt to reverse engineer or modify the app, access our API by automated means without written consent, circumvent technical restrictions, impersonate other users, transmit malware, or interfere with our servers.

Violation of these rules may result in immediate account suspension or termination without refund.

5. Your data and content

All data you enter into Tacho (trip records, vehicle data, expenses) is your property . We process it solely to provide the Tacho service. We never sell your data to third parties. You are responsible for the accuracy of data you enter. After account deletion, your data is erased within 30 days except where legally required to retain.

6. AI features (PRO)

Tacho uses AI (Claude Haiku by Anthropic PBC) to suggest trip purposes. Suggestions are recommendations only — final classification is always your decision. Anonymised trip data (destination, time, day of week) is sent to Anthropic servers for processing. No personal identifiers are included. AI suggestions do not constitute tax advice.

7. Data accuracy and tax responsibility

Tacho is a mileage tracking tool — not a tax advisor, lawyer, or accountant. Cost and tax deduction calculations are based on your entered data and general Slovak rates (e.g. statutory rate of €0.239/km). These calculations may not reflect your specific tax situation . We recommend consulting a tax advisor before using Tacho data for tax purposes. You are solely responsible for the accuracy of your tax documentation. GPS accuracy depends on your device and environmental conditions — 100% distance accuracy cannot be guaranteed.

8. Service availability

We strive for high availability but do not guarantee uninterrupted service. We reserve the right to temporarily suspend the service for maintenance or updates, with advance notice where possible. Trip records are stored locally on your device and synchronised when internet connectivity is restored.

9. Limitation of liability

Tacho is provided "as is" without warranties of any kind. To the maximum extent permitted by law, we are not liable for: data loss caused by device failure, GPS inaccuracies, financial losses from using app calculations for tax purposes, service interruptions due to force majeure, or indirect damages. Our maximum liability to you shall not exceed the amount you paid us for the subscription in the 12 months preceding the claim.

10. Intellectual property

The Tacho app, its design, code, logo, and content are protected by copyright and are the exclusive property of the operator. We grant you a limited, non-exclusive, non-transferable licence to use the app for your personal or business needs in accordance with these Terms.

11. Business users (workspace)

Workspace administrators can manage member access and view trip records of assigned drivers. As a workspace administrator, you are responsible for informing your team members about the processing of their personal data under GDPR. Tacho is not responsible for how workspace administrators handle their employees' data.

12. Termination

You may delete your account anytime via Settings → Privacy & Data → Delete my account. We reserve the right to suspend or terminate accounts that violate these Terms without prior notice. Upon termination, your licence to use the app ends and your data is deleted per our retention policy.

13. Changes to Terms

We may update these Terms at any time. We will notify you by email at least 30 days before material changes take effect. Continued use of the app after the effective date constitutes acceptance of the new Terms.

14. Governing law and disputes

These Terms are governed by the law of the Slovak Republic . The competent court is the court of the operator's place of residence. Consumers have the right to out-of-court dispute resolution through the Slovak Trade Inspection (www.soi.sk) or the EU Online Dispute Resolution platform (ec.europa.eu/odr).

15. Contact

Email: podpora@tachoapp.eu Response time: within 48 hours